The Underground Theatre Privacy Notice

 

Your privacy is important to us, and you have the right to know how we use your personal information. This page sets out the details of what information we may hold about you, why we need it and how we ensure that we are using it appropriately.

 Who we are:

 The Underground Theatre C.I.C.

60A Emma Place

Stonehouse

Plymouth

PL1 3QX

admin@theundergroundtheatre.co.uk

 We are a registered Community Interest Company (C.I.C.); our company number is 08855184

 

We are registered as a data controller with the Information Commissioner’s Office (ICO) Reference ZA506729

 What information do we collect about you:

 All the information about you that we may hold has been provided directly to us  by you if you registered to become a ‘Community Member’ or 'Friend of TUT', in fund raising activities or if you book tickets with us. This information  includes your:

 ●     Name

●     Address

●     Contact details

 

Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this information is that you have given your consent. You can remove your consent at any time by contacting us using the details found at the top of this page.

 

What we do with this information:

 We use this information in the following ways:

 ●     To register you as a ‘Community Member’, 'Friend of TUT' or to process ticket sales

●     To send you news and updates about The Underground Theatre, including upcoming events and ticketing information

●     To invite you to attend community meetings

 

We will not share your information with any third parties, except where an exemption to the Data Protection Act 2018 (DPA) applies.

 

How we store your information

 Your information will be stored securely within the UK. We will retain your information until you inform us that you would like us to delete it.

 We regularly review our records to ensure the information we hold is as accurate as possible. Where we find that the information we hold is inaccurate, we will attempt to contact you to update our records. We will delete the information if we are unable to rectify any inaccuracies.

 

When removing your information we will ensure that all electronic records are permanently deleted and any paper records are confidentially destroyed.

 

Your rights:

 Under data protection law, you have certain rights, including:

 

●     Your right of access - You have the right to ask us for copies of your personal information.

●     Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

●     Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

●     Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.

●     Your right to object to processing - You have the  right to object to the processing of your personal data in certain circumstances.

●     Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

 

Please contact us using the details at the top of this page if you wish to request to exercise any of the above rights, or if you have any other queries about how we use your personal information.

 We will not charge you for exercising any of these rights. We will deal with any request as soon as possible and at most within one month of receipt.

 How to complain:

 You can also complain to the ICO if you are unhappy with how we have used your data, using the following contact details:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

 

 

 

 

 


You may want to set up a data protection email - e.g. data.protection@theundergroundtheatre.co.uk - you don't need to but you might not want DPA enquiries going to the general admin inbox?